Return Policy for Digital Products
At Turbo My Credit, a subsidiary of Accountify Tax Specialist, we are committed to offering solutions that meet your expectations. Our return policy ensures that our customers have a satisfying experience with our digital products.
Return Period
You have up to 7 calendar days from the date of purchase to request a refund. After this period, refund requests will no longer be accepted.
Conditions for Refund
To be eligible for a refund, the following conditions must be met:
- The eBook or digital product must not have been accessed or downloaded.
- The refund request must be made within 7 calendar days from the date of purchase.
- Any additional products, such as financial guidance PDFs or other upsell items, must not have been downloaded. If they have been downloaded, they will not be eligible for a refund.
Refund Process
To request a refund, please follow these steps:
- Send an email to [email protected] with the subject “Refund Request.”
- Include in the email your order number, full name, and reason for the refund.
- Our support team will review your request and respond within 3 business days.
If your refund is approved, the amount will be credited to the original payment method. Refund processing times may vary based on your payment provider.
Exceptions
Refunds will not be issued for:
- Digital products that have been downloaded.
- Products misused or accessed in violation of our terms.
Refund Rights
We reserve the right to refuse a refund if there is evidence of misuse or fraud.
Contact Us
For any questions regarding this policy, please contact us:
Email: [email protected]
Policy Updates
We may update this policy occasionally. Any changes will be posted on this page, and we encourage you to review it periodically.